“How To Win More Customers, Keep Them Loyal And Fatten Your Bank Account In One Simple Step”FACT: When customers have a problem and you fix it, they’ll be even more satisfied than if they never had a problem in the first place. FACT: Customer support issues can either sink your business or provide the greatest opportunity to triple your profits. Dear Marketer, Ever heard the saying, “A bird in the hand is worth two in the bush?” Well, the same applies to your online business—the one customer you have is worth the two you don’t have! So if you fail to take care of your customers someone else surely will. I’m sure you’ll agree with me that customs are the real lifeblood of any business. You do everything in order to get more of them, because ‘no customers’ means a failed business. Yet, the great paradox is that many startup companies fail because they got too many customers too quickly. Let me explain … If you planned this great product launch or promotion for your business and got a lot more orders than you could fulfill, deliveries would be late, customers would start complaining and this can place your business in a poor light. This ‘instant success’ could potentially lead to the collapse of your entire business. Just think about it: Too much success can kill your business if you don’t have an efficient and responsive customer support system in place. In the online world it only takes one unsatisfied customer to start spreading bad news about your business before the wall comes tumbling down. I’ve seen this unfortunate scenario all the time on popular message boards where one customer starts a thread about not hearing back from a business owner and soon the bad-mouthing begins. Online customers, even more than offline ones, demand INSTANT answers to their questions, issues and problems. If they have a problem with your product and cannot get an instant solution, then you’re looking at some angry customers—or worst yet … ex-customers. You may be thinking that you are on the cutting edge of customer support because you have a Frequently Asked Questions (FAQ) page on your website … but think again. A FAQ may be a good start but you are just scratching the surface. And if you have a support staff (usually translated as ‘you’) who answer emails from your customers all day long, then I don’t have to try and convince you of the SPAM epidemic that has invaded inboxes with unwanted emails … drowning out yours. Because of SPAM filters, your emails can easily end up in your customers bulk folders or worst yet, never reach them at all. And when customers don’t hear back from you they don’t blame email filters and the myriads of other problems that could go wrong with email these days. They blame YOU! Soon the angry emails or phone calls come flying in plus those refund requests or worst yet, a chargeback. The bottom line is that if you don’t have a customer support and response system in place to answer customer questions efficiently and timely, even if your business stays afloat, you are still leaving a TON of money on the table. But that’s only half the story. You see, more potential customers are lost BEFORE the sales than after the sale. Just think for a minute about the number of visitors who come to your websites, had questions about your product or service, but never bothered to even email or call you. Even if you have a website that is converting 5% of your visitors to customers (which is VERY high by any standards) this leaves 95 visitors out of every 100 who leave your site without ever coming back again. What’s more, while you’re depending on your FAQ, many customers don’t even bother to read that page. And you know what they say in the world of selling: “A confused prospect is a lost prospect.” Why? Because people blame themselves if they don’t understand what you are offering, instead of blaming you. Go figure. But it’s true. Case in point: Companies which offer technical support for personal computer users find that if they asked their customers some obvious questions, these customers can feel very insulted. For example, let’s say that a customer called in to a support center because his keyboard wasn’t working. If you asked the customer whether the keyboard is plugged in to the computer or not, then he may respond angrily by saying, “Of course! Do you think I’m stupid?” So in order not to insult their clients these companies invented the “dust on the connectors” technique. They simply tell the customer, “The keyboard connectors must be dusty, so just disconnect it and blow it out and connect it again.” If the keyboard was disconnected, (which is the case 99% of the times) then the customer just reconnects it without feeling like an idiot. The customer’s feelings are spared … and the support team gets an A+. Problem solved. The point is … you want to use a support system that is easy to use for both your website visitors BEFORE the sale and your customers AFTER the sale. One which makes them feel smart about solving their own problems. And that’s the kind of system I want to introduce you to in just a minute, but first a little bit of my story … I’ve been marketing online since 1999 and have started over 16 different businesses. It doesn’t take a lot of imagination to see why customer support became a big issue for me. But when I went looking for a customer support software they were either good but very expensive or sometimes even free but mediocre at best. Here are just a few of the problems I’ve found:
Rather than trying to invest in separate programs because I couldn’t find a fully integrated one, I decided to develop one myself. With over 9 years in the software development business AND online marketing, I knew what small to midsize online businesses were looking for and set out to deliver this to them. Introducing … Premium Response
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If you’ve been doing business for any length of time you know that TIME = MONEY. A lot of entrepreneurs become trapped in working inside their business rather than on their business.
You know … you start a business in order to make more money and have more free time, but you end up becoming a slave to that business instead. Sounds familiar?
Every business owner should know what their time is worth. It’s as simple as looking at your monthly net income and dividing by the number of hours you spend working in the business.
Do you know your number? You should because this will determine what Premium Response is REALLY worth to you.
If you are spending just two hours per day handling customer issues and your hourly worth is $75, then you are SPENDING ($75 X 2 X 260 working days per year) = $39,000 per year on customer support alone!
Now, and especially if you don’t have a support staff and are doing this for yourself, it is easy to overlook that big number,
but hopefully not anymore. Because if Premium Response can bring that time down to half-an-hour per day instead you’ll be
saving $29,250 per year!!
All you have to do is plug in your number and see what your results are.
If you’ve read this far I’m sure you’re convinced how a program like Premium Response can save you time and money and help you to develop a stronger relationship with your customers.
And speaking of relationships, the top marketing researchers are saying how it’s important to listen to your customers because people are buying today differently than they did just a couple years before. It’s no longer “push” advertising that’s working but “pull” where customers are more than happy to tell the merchant what’s on their minds.
That’s why I’m more than excited to place Premium Response in your hands for a small monthly investment of
$67.95 $27.95!
With the FULL version you’ll get the complete, power-packed system that lets you cut your support time by more than half and increase your sales... on autopilot!
You simply have to compare your savings you calculated above to see how this investment is just a drop in the bucket compared to the time and money you’ll save. Now you could sleep better at nights and spend some more time with your family that you’ll normally be spending in customer support.
But even if you’re not totally convinced about what Premium Response can do for you, take a test drive of the FREE version as long as you want until you are ready to upgrade. Yes! You read right, you can get Premium Response right now for …
That’s right! We are so confident that you’ll fall in love with Premium Response that we are willing to give you the FREE version without any obligation to ever upgrade. The table below summarizes the features that come with each version.
| Features | Free Version | Full Version |
| Support Ticket System | Yes | Yes |
| Sales Support Ticket system | Yes | Yes |
| Password Protected Member’s Area | Yes | Yes |
| Activity Reports | Yes | Yes |
| Video tutorials | Yes | Yes |
| Our Adsense ads are displayed on the customer support ticket pages. | Yes | No |
| Includes Live Support via Live Chat in addition to the videos. | No | Yes |
| Customer can display their Adsense (Yahoo or Google) in their ticket area if they want to make more money. Our ads do not get displayed in the paid version. | No | Yes |
Live Chat System
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No | Yes |
Website Survey System
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No | Yes |
| Lifetime FREE upgrades. | Yes | Yes |
And what’s more, if you decide now to take the plunge and go with the FULL version then you still don’t risk a penny because of our …
If you don’t feel that Premium Response makes your customer support a breeze compared to what you are using presently, then we don’t want to keep a cent of your money. You have a full 30 days to try Premium Response and if any time during that period you’re not blown away by the difference that Premium Response makes in your business simply let use know and we’ll cheerfully refund your purchase price.
So you don’t risk a thing.
Sign up today, and in a matter of minutes you can setup your customer support to be on autopilot—it’s just that simple!
CLICK HERE TO GET STARTED RIGHT AWAY!
Whether you choose the FREE or FULL version of Premium Response you’re just minutes away from discovering freedom from repetitious customer support. You no longer you have to be chained to your desk answering customer questions but working on building your business instead.
And with the new marketing intelligence you’ll get from your customers visiting your website you can curtail your pages to meet their needs and see your sales skyrocket.
And just to sweeten the deal and get you across the line I’ll throw in these three bonuses values at over $420 if you choose the FULL version right away!
A FREE 1-year certification subscription to FederalBusinessReview.org… good for one URL for free accounts and 5 URL’s for FULL accounts. - $168 value
A Free 6-month subscription to PremiumWebTracking – a $167 Value
A 1-Year Free Web Hosting at VampHost - $85 value
What more could you ask for? The value you’ll be getting from these bonuses more than covers the first year of your monthly subscription (15 months to be exact).
CLICK HERE TO GET STARTED RIGHT AWAY!
You’ll be glad you did!
Sincerely,

Premium Response
P.S. Stop allowing customer support issues to drain energy and profit from your business when there’s a quick and easy solution like Premium Response that you can try right away for FREE!
P.P.S. With our 30-day money-back guarantee you risk nothing to test-run the Premium Response program. Remember, if you continue doing your customer support the same old way you’ll continue to get bogged down with the same old frustrations. Why not choose to take control now before your business takes control of you?
Yes! Paul, I Want Premium Response Now